Management Opportunities

We are always interested in hearing from new talent for our store management positions. Please take a look at the positions we offer below to learn more!

Overview

The Store Manager is responsible for leading and developing their store team to deliver an exceptional store experience and flawless execution of sales, talent, brand and operational standards to ensure the sales goals are met while maximizing all profitability opportunities.

Duties and Responsibilities

  • Ensure that all associates are well informed about the history and culture of Mirpuri/PANDORA, and live by our vision, mission and values
  • Maximize the sales performance of all sales associates by setting attainable goals, motivating and coaching. Holds self and team members accountable for achieving superior results.
  • Optimize the sales volume and KPI goals by securing the use of the PANDORA Way of selling with all associates
  • Ensure a high level of after sales service by pro-actively following up on client capture, retention and sales.
  • Plan and Prioritize the daily responsibilities, tasks and staffing according to traffic flow and planning tools
  • Motivate and develop all employees individually and on team-level to improve and maintain high performance standard
  • Assures timely resolution and effective conclusions for associate concerns and customer disputes
  • Ensure a continuous high level of knowledge with all staff of Pandora’s mission, vision, and strategy
  • Plan and implement marketing activities, PR and events according to overall marketing plan and activity guidelines
  • Ensure continuous update and styling of the sales floor to optimize category performance, space management and presentation of product categories according to the visual guidelines
  • Manage inventory by ensuring an appropriate stock level for store and keeping stockroom and safe organized and to standards
  • Monitors back of house operations and processes to ensure compliance to brand standard
  • Ensure optimal use of all IT tools by communicating all updates of tools to store staff
  • Leads efforts to reduce store shrink activity through education, awareness and compliance
  • Representative of the brand within the market, understanding our competitors and driving community relationships
  • Establishes and leads associate talent attraction and retention efforts (recruiting, training, development, coaching) to maximize employee engagement and ensure top talent for all store leadership positions
  • Through recruiting and networking , selects high talent level, assessing for skill and cultural fit
  • Creates development plans that support performance needs and growth for the store team
  • Ensures compliance to all Federal, State and Mirpuri employment requirement

Knowledge, Skills, Abilities

  • Bachelor’s degree preferred, or equivalent experience
  • 3 – 5 years of retail management experience
  • Leads through motivation and coaching; a builder of winning teams; able to recognize great performance
  • Solid business acumen
  • Effective planning and prioritizing skills, strong time management focus
  • Excellent written and verbal communication skills
  • Proficient in Microsoft Office Suite
  • Ability to work a flexible schedule to meet the needs of the business, including nights, weekends and Holidays
  • Ability to lift and carry 30 lbs.
  • Ability to maneuver around selling floor, stockroom/office
  • Ability to travel as required

Overview

The Assistant Store Manager assist the Store Manager in developing their store team to deliver a great store experience and flawless execution of brand and operational standards to ensure the sales goals are met while maximizing all profitability opportunities.

Duties and Responsibilities

  • Assist in ensuring that all associates are well informed about the history and culture of Mirpuri/PANDORA, and live by our vision, mission and values
  • Maximize the sales performance of all sales associates by setting attainable goals, motivating and coaching. Holds self and team members accountable for achieving superior results.
  • Partner with Store Manager, to optimize the sales volume and KPI goals by securing the use of the PANDORA Way of selling with all associates
  • Ensure a high level of after sales service by pro-actively following up on client capture, retention and sales.
  • Plan and Prioritize the daily responsibilities, tasks and staffing according to traffic flow and planning tool
  • Assist in motivating and developing all employees individually and on team-level to improve and maintain high performance standards.
  • Partnered with Store Manager, assures timely resolution and effective conclusions for associate concerns and customer disputes
  • Ensure a continuous high level of knowledge with all staff of Pandora’s mission, vision, and strategy
  • Implement marketing activities, PR and events according to overall marketing plan and activity guidelines
  • Ensure continuous update and styling of the sales floor to optimize category performance, space management and presentation of product categories according to the visual guidelines
  • Manage inventory by ensuring an appropriate stock level for store and keeping stockroom and safe organized and to standards
  • Contribute to monitoring the back of house operations and processes to ensure compliance to brand standard
  • Ensure optimal use of all IT tools by communicating all updates of tools to store staff
  • Supporting the efforts to reduce store shrink activity through education, awareness and compliance
  • Representative of the brand within the market, understanding our competitors and driving community relationships
  • Assisting in associate talent attraction and retention efforts (recruiting, training, development, coaching) to maximize employee engagement and ensure top talent for all store leadership positions
  • Through recruiting and networking, selects high talent level, assessing for skill and cultural fit
  • Helping create development plans that support performance needs and growth for the store team
  • Ensures compliance to all Federal, State and Mirpuri employment requirements

Knowledge, Skills, Abilities

  • Bachelor’s degree preferred, or equivalent experience
  • 3 – 5 years of retail management experience
  • Leads through motivation and coaching; a builder of winning teams; able to recognize great performance
  • Solid business acumen
  • Effective planning and prioritizing skills, strong time management focus
  • Excellent written and verbal communication skill
  • Proficient in Microsoft Office Suite
  • Ability to work a flexible schedule to meet the needs of the business, including nights, weekends and Holidays
  • Ability to lift and carry 30 lbs.
  • Ability to maneuver around selling floor, stockroom/office
  • Ability to travel as required

Overview

The Store Supervisor is responsible for supporting store management to deliver an exceptional store experience and flawless execution of sales, talent, brand or operational standards to ensure the sales goals are met while maximizing all profitability opportunities. This is a Key holder position.

Duties and Responsibilities

  • Supervises and supports sales associates customer experience standards that are consistent with the Pandora Way techniques; monitors associate sales activities and productivity, assists with associate development; motivates associates to achieve full potential
  • Supports store management team in all sales and operational activities and initiatives, including but not limited to inventory management and client follow-up circumstances
  • Ensures customer service standards are being met, beginning with the greeting and assisting of customers
  • Performs basic operations activities including cash handling and reporting, price changes, merchandise handling, open and closing duties; ensures proper execution of Pandora merchandising standards
  • Adheres to the Pandora standards in merchandise handling, presentation, loss prevention
  • Understands the Mirpuri Group culture and ensures compliance with the Mirpuri Mission, Vision and employment policies.
  • Develops collaborative relationships with Store Management, and other store and company team members
  • Additional responsibilities as assigned/required

Knowledge, Skills, Abilities

  • AA/Bachelor’s degree preferred, or equivalent experience
  • Minimum 3 years of prior retail experience or sales management experience preferred
  • Customer service oriented
  • Excellent written and verbal communication skills
  • Ability to lead and motivate a sales team
  • Proficient in Microsoft Office, IT systems, registers/POS devices
  • Ability to work a flexible schedule to meet the needs of the business, including nights, weekends and Holidays
  • Ability to lift and carry 30 lbs.
  • Ability to maneuver around selling floor, stockroom/office

PANDORA is an equal opportunity employer, committed to recruiting, hiring and promoting qualified people of all backgrounds, regardless of sex; race; color; creed; national origin; religion; age; marital status; pregnancy; physical, mental or sensory disability; sexual orientation; gender identity or any other basis protected by federal, state or local law.

Contact Us

Do you need to reach Mirpuri Group USA? Feel free to give us a call at (407) 730-3377 or use the contact form on this page.